{"id":715,"date":"2025-04-08T15:31:00","date_gmt":"2025-04-08T13:31:00","guid":{"rendered":"https:\/\/zokatrade.com\/?page_id=715"},"modified":"2025-04-08T16:03:21","modified_gmt":"2025-04-08T14:03:21","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/zokatrade.com\/en\/zoka-trade\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Refund Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Returns and Refunds<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here at www.zokatrade.com, we want to make sure you are completely satisfied with your purchase. If for any reason you are not happy with the product you received, we offer a flexible return policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Period<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You have up to 7 days from the date you receive your product to request a return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Conditions<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The product must be in its original packaging, with no signs of use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The product must not be damaged or altered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customized or custom-made items may not be eligible for return unless there is a manufacturing defect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Process<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us through our customer service channel (email or post).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Inform us of the reason for the return and the order number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will send you detailed instructions on how to proceed with the return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Refund<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive the returned product and verify its condition, we will process the refund. The amount will be credited to the same payment method used for the original purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about our return policy, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: info@zokatrade.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Address: Anton Pegan 7, Negotino, North Macedonia<\/p>","protected":false},"excerpt":{"rendered":"<p>Refund Policy Returns and Refunds Here at www.zokatrade.com, we want to make sure you are completely satisfied with your purchase.<\/p>\n<p class=\"more-link\"><a href=\"https:\/\/zokatrade.com\/en\/zoka-trade\/refund-policy\/\" class=\"readmore\">Continue reading\u2026<svg class=\"icon icon-arrow-right\" aria-hidden=\"true\" role=\"img\"> <use href=\"#icon-arrow-right\" xlink:href=\"#icon-arrow-right\"><\/use> <\/svg><span class=\"screen-reader-text\">Refund Policy<\/span><\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":610,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-715","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zokatrade.com\/en\/wp-json\/wp\/v2\/pages\/715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zokatrade.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zokatrade.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zokatrade.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zokatrade.com\/en\/wp-json\/wp\/v2\/comments?post=715"}],"version-history":[{"count":2,"href":"https:\/\/zokatrade.com\/en\/wp-json\/wp\/v2\/pages\/715\/revisions"}],"predecessor-version":[{"id":726,"href":"https:\/\/zokatrade.com\/en\/wp-json\/wp\/v2\/pages\/715\/revisions\/726"}],"up":[{"embeddable":true,"href":"https:\/\/zokatrade.com\/en\/wp-json\/wp\/v2\/pages\/610"}],"wp:attachment":[{"href":"https:\/\/zokatrade.com\/en\/wp-json\/wp\/v2\/media?parent=715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}